Feb
18
2010

What Are Top Producers Thinking?

Posted by - Sam Prochazka 2 Comments Posted in Marketing

Have you ever wondered what top producers are thinking? Me too; so I asked…

I speak to hundreds of Realtors™ every month and I’m privileged to know some of the top producing Realtors™ in North America. I’ve based the info in this article on top producers who:

  • carry at least 15 listings, even during slow times
  • close at least 1 deal per week averaged throughout the year
  • are talked about jealously by other Realtors™ in their offices
  • are on a first name basis with some board or association officials
  • have been in the industry for five or more years (usually 10 plus)

Straight to The Point

Here are three words I hear constantly from conversations with top producers:

  • Committed
  • Consistent
  • Investment

If you’re a top producer you’re probably nodding your head. These words define the foundation of EVERY successful Realtor™ and business person alike.

“Ok sure – committed, consistent, investment… what does that mean anyway?”

I’ve asked them the same question and here’s what they told me:

Committed:

Commitment is a state of mind. Being committed means:

  • knowing that you offer more value to your existing and prospective customers than any of your competitors
  • defining and focusing on what needs to get done everyday
  • being disciplined about work hours, punctuality, etc.
  • raising the standard of your business all the time

Consistent:

A business cannot be successful without being consistent. Being consistent means:

  • Meticulously, and realistically planning all marketing
  • Methodically implementing daily, weekly, monthly and yearly plans
  • Completing and following-through on all scheduled activities, without fail

Investment:

Top producers follow this rule: every moment and every dollar spent on business should generate a return. That means:

  • Not wasting time on low return mediums – in my experience most top producers don’t use Twitter and don’t spend their time creating facebook pages (sorry all you social networkers out there, but that’s the reality). They are out with customers, face-to-face, showing homes, meeting people at the members-only gym, and constantly collecting contact information.
  • Spending proper dollars where they count – believe it or not, many of the top producers I know still use mailbox flyers! Lots are also sniping with google adwords, and most have assistants who manage their contact databases.

The bottom line

It’s not superior sales skill or personality that separate top-producers from the pack, it’s a consistent, committed investment of time and money.

Comments - Leave a Comment
  1. Hi Linda,

    Thanks for the comment. I wrote that article last Thursday because I think there are WAY too many “magic bullet marketing” pitches floating around right now. Sure, social media “can” be useful, but let’s get serious – who logs into their facebook/twitter accounts to see where their Realtor is having coffee, or which beach they’re sitting on in Jamaica? NO ONE. Top producers understand this, and take advantage of being the one clear voice of value in a chorus of noise aimed at the prospective customer.

    For better or worse (better for the diligent), there’s no magic bullet that replaces hard work.

    Sam

  2. Sam, thank you, this is EXCELLENT! I have been in the business almost 7 years now and this is the year for me to make a big change in the way I do business – i.e. more marketing of myself, not my brokerage (and paying so much for franchise/advertising fees), and getting things streamlined with an excellent contact database, “bang for your buck” marketing, referral and repeat business. I am glad to hear that social media may not be the best way – that is what the CREB forecast and tradeshow was all about this year…and it is nice to hear that there may be some better ways to be successful. Thanks!

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